Privacy Policy

Privacy Policy for Syphe.ai

Privacy Policy

Last updated: October 13, 2025

This Privacy Policy explains how Syphe.ai (“we”, “us”, “our”) collects, uses, and protects personal information when you use our Services and website at https://syphe.ai.

1. Information We Collect

  • Account & Contact Data: name, email, business details.
  • Usage Data: pages viewed, features used, device and browser information, IP address.
  • Customer Data: information you connect or upload (e.g., messages, scheduling info, invoices). We process this data to provide the Services.
  • Integrations: data from third‑party tools (e.g., calendar, email, billing) as authorized by you.
  • Cookies & Similar: small files to enable core functionality, analytics, and preferences (see Cookie Policy).

2. How We Use Information

  • Provide, secure, and improve the Services.
  • Operate automations you configure (e.g., scheduling, invoices, client comms).
  • Communicate about updates, billing, and support.
  • Comply with legal obligations and enforce our Terms.

3. Legal Bases (EEA/UK)

We process personal data on the basis of contract, legitimate interests (improving and securing the Service), consent (where required), and legal obligations.

4. Sharing

We share information with subprocessors that help us operate the Services (hosting, analytics, communications, payments) under data protection agreements. We may disclose data if required by law or to protect rights and safety. We do not sell personal information.

5. International Transfers

Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain personal data for as long as necessary to provide the Services and for legitimate business purposes. You can request deletion at any time.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. Contact privacy@syphe.ai.

8. Security

We use technical and organizational measures including encryption in transit and at rest, access controls, and monitoring. No method is 100% secure.

9. Children

The Services are not intended for children under 16 and we do not knowingly collect their data.

10. Changes

We may update this Policy. We’ll notify you of material changes. Continued use constitutes acceptance.

11. Contact

privacy@syphe.ai